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A passenger Service Charge of AED 75 is applicable for every departing passenger. this amount is included in the purchase of an airline ticket. |
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• The UAE is generally very safe for tourists, with low crime rates, but petty theft such as pickpocketing can occur in crowded areas and airports. Note to LGBT travellers: Same-sex relations are criminalised and can lead to severe penalties. Social attitudes are conservative; discretion is essential. Note to women travellers: The UAE is generally safe for women, but modest dress is expected in public areas. Harassment is uncommon, but avoid walking alone late at night and use trusted transport options. |
Vaccinations
Compulsory:
None
Recommended:
• Routine vaccines (including MMR and diphtheria–tetanus–polio)
• Hepatitis A
• Hepatitis B
• Influenza (seasonal)
• COVID‑19 (up to date)
• Typhoid (consider for higher‑risk food exposure)
• Rabies (consider for long stays or animal exposure)
Additional Health Considerations
• Yellow fever: A yellow fever vaccination certificate is required only for travellers arriving from, or transiting through, any country with risk of yellow fever transmission.
• Heat and sun exposure: Extreme heat is common throughout much of the year; ensure hydration, seek shade, and use sun protection.
• Air quality: Dust storms and pollution can affect those with respiratory conditions.
• Gastrointestinal diseases: Low to moderate risk; maintain good food and water hygiene.
• Mosquito‑borne diseases: Low risk overall; general bite‑avoidance measures sufficient.
• Healthcare quality: High standard; upfront payment may be required for visitors.
• Medical evacuation: Travel insurance with evacuation cover is recommended.
• Medication availability: Generally excellent, but bring essential prescriptions, particularly for controlled medicines, which may require documentation.
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1 United Arab Emirates Dirham (AED) = 100 fils. |
You can exchange currency at the airport, in most banks, bureaux de change and many hotels. American Express, Diners Club, MasterCard and Visa are widely accepted. ATMs are found across the UAE, mostly in the major cities of Abu Dhabi and Dubai, and accept foreign debit and credit cards including Switch, Maestro, Visa, Union Pay and Cirrus. However, cash back is not commonly available.
Banking hours: It varies depending on the branch and bank, however a rule of thumb is Saturday to Wednesday 08:00 to 13:00 and Thursday 08:00 to 12:00. Some open later in the evening from 16:00 to 18:30. All are closed on Fridays and public holidays.
The official language is Arabic. English is spoken by most people and it is used in business.
230 volts, 50Hz (same as SA). Plugs are European 2-pin round, Indian 3-pin round, and British 3-pin flat.
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Free WiFi is available in most hotels, restaurants, malls and public spaces. Be aware that some social platforms or video chat apps may not operate in the UAE due to restrictions. Websites deemed culturally or religiously insensitive are also blocked. Local SIM cards can be purchased at airports and malls. Have your visa and passport available. Coverage is excellent. |
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2026: New Year’s Day (01 Jan); Eid al-Fitr (20–22 Mar); Day of Arafat (26 May); Eid al-Adha (27–29 May); Al-Hijra (Islamic New Year) (16 Jun); Milad un Nabi (Birth of the Prophet Muhammad) (25 Aug); National Day (02–03 Dec). |
Visas:
Duty-free allowances:
Prohibited goods:
Special notes:
NB! This is only a brief overview of Customs requirements. If you need additional information, please contact the Embassy of the United Arab Emirates on (012) 342 7736.
GLOBAL LIQUID BAN REGULATIONS
Global security guidelines have been issued by the International Civil Aviation Organisation implementing restrictions on liquids, gels, pastes and aerosols that passengers are allowed to carry in their hand luggage.
The following rules will apply throughout most airports world-wide:
Passengers may only carry small quantities (max. 100 ml per container) of liquids, gels, pastes and aerosols in their hand baggage. The packaging of these products must also meet specific requirements.
The new rules apply for liquids such as water, drinks, cream, lotion, oil, perfume, spray, hair gel, bath gel, various types of foam, toothpaste, deodorant, lip gloss or any product of similar substance. Exceptions will be made for baby milk, special dietary foods and medication, for which prescriptions are required.
The following rules apply for liquids in hand baggage:
– Passengers are only allowed to carry liquids and gels in containers with a volume of 100 ml or less.
– These containers may only be carried in a transparent plastic bag.
– Each passenger may only carry one such transparent plastic bag.
– The volume of the transparent plastic bag may not exceed 1 litre.
– The transparent plastic bag must be re-sealable.
– You may bring a transparent plastic bag from home.
Liquids and gels that you purchase after passing through passport control or aboard the aircraft will be packed and sealed for you in the shop or on board, if necessary. The package seal will remain valid for 24 hours. If you have to catch a connecting flight, you will not be allowed to break the seal until you have reached your final destination.
In February 2026, it was announced that at Dubai International Airport, passengers no longer need to remove laptops and liquids exceeding 100ml at security points due to advanced scanners. Travellers can place their bags on the trays and proceed through the security process without stopping and passengers do not have to take off shoes. There about five machines in place.
Note: Please consult relevant airline for hand baggage rules regarding liquid ban.
Office hours: Saturday to Wednesday 08:30 to 13:00 and 16:00 to 18:00; Thursday 07:30 to 11:00. Government and public-sector offices work Sunday to Thursday. Hours may be shortened during Ramadan.
Dress: A suit and tie is appropriate dress for men. Darker colours are viewed as more professional. Women should wear either a suit or a skirt with the hem below the knee. It’s not necessary for non-Muslim women to wear the hijab, or headscarf, unless you plan to visit a religious site during your trip.
Greeting: Acknowledge and greet the most senior person in the room first – doing so is a sign of respect in the Muslim culture. It’s appropriate for non-Muslims to greet their Arab hosts with “assalamu alaikum,” which means “peace be upon you” and return the greeting with “wa alaikum assalam,” meaning “peace be upon you, too”. When exchanging business cards, it’s best to give and receive cards with your right hand. For men, when greeting a man in a professional setting, handshakes are always used and can last a long time. Be sure to only use the right hand as Muslims reserve the left hand for bodily hygiene and consider it unclean. Don’t be surprised if a colleague holds your hand while leading you to a meeting room – holding hands is common among men and does not carry the same connotations as it does in the West. It’s in your best interest not to approach a female Muslim colleague with a handshake or any other form of a physical greeting – there is little to no touching between men and women during greetings in public. For women – if you’re being introduced to a Muslim man, wait to see if he extends his hand. If not, refrain from initiating a handshake. If you’re meeting another woman, wait for her to greet you – often a kiss on the left cheek is acceptable.
Communication and etiquette: The official religion is Islam. Dress is modest, particularly for women who should keep shoulders and legs covered. Refrain from showing affection in public. Adultery and homosexuality are prohibited. Using offensive hand signs or bad language is a serious offence. Ask permission before taking photographs of local people, and it is best to not take pictures of women. It is permissible for non-Muslims to consume alcohol in certain establishments, but a licence is required to purchase alcohol for drinking at home. Public consumption of alcohol and public drunkenness are illegal. Smoking in public areas is prohibited. During Ramadan do not eat, drink or smoke in public during the day. If dining with Muslims, refrain from ordering pork. Men and women will generally eat separately. Take off shoes before going into mosques and some homes. Only use the right hand for eating and giving or accepting items, and for gesturing. Never give alcohol as a gift. Avoid sitting so that the soles of your feet are visible. Avoid discussing female family members or politics. Be careful about complimenting a host’s belongings, as it is an old custom for them to give you the admired object. When offered coffee it is polite to accept and drink two cups. Rock the empty cup slightly to indicate that it does not need to be refilled.
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In recent years, the government has launched several initiatives to make the UAE, and especially Dubai, more accessibility-friendly. Some taxi services have a limited supply of vans with wheelchair lifts. These must be ordered several hours in advance. Some local buses and all water buses are wheelchair accessible. Dubai Metro has elevators and grooved guidance paths in stations and wheelchair spaces in each train compartment. Most parking areas contain spaces for drivers with disabilities. The more upmarket hotels offer rooms that are accessible for travellers with disabilities. Be sure to check in advance what facilities are available. Dubai Airports has completed the installation of more than 520 Hearing Loops across Dubai International. The system, which supports passengers with hearing aids or cochlear implants, is now available at check-in counters, immigration, boarding gates, and information desks across all three DXB terminals. By activating the ‘T’ (telecoil) setting on their device, users can connect automatically without the need for pairing or extra equipment. |
Contact Number: +27 74 411 4681
info@sl-travel.co.za
Address: Jukskei Park, Randburg, Johannesburg, 2188
SL Travel operates by appointment from our Jukskei Park, Randburg Office.
Tel: +27 74 411 4681
info@sl-travel.co.za
Address: 29 Mineraal Street, Jukskei Park, Randburg, 2188
SL Travel operates by appointment from our Jukskei Park, Randburg Office.
© Copyright 2023 SL Travel
© Copyright 2023 SL Travel